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Advice Line

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Click here for COVID-19 impact to clinic hours, services and screening capabilities 

Vicenza Army Health Clinic provides excellence in healthcare through the establishment and fostering of a culture of patient and family centered care for our Nation’s Warriors and their families. We are care givers dedicated to provide excellent health care to our beneficiaries using military, host nation or stateside providers.

Online Appointments
https://www.tricareonline.com/

Clinic Phone Numbers
Appointment Line Phone Number: DSN 314-636-9000 or CIV +39 0444 61 9000

Mailing address
U.S. Army Health Clinic Vicenza
Unit 31403, Box 13 (BLDG 2310)
APO AE 09630

GPS Address
Coordinates: 45°54'84"N 11°57'79"E

Operating/Clinic/Sick Call Hours
Monday - Friday: 7:30 a.m. to 4:30 p.m.
3rd Thursday of the month: 12:30 p.m. to 4:30 p.m., with the first appointment booked at 1 p.m.

Host Nation Care Information
Ospedale San Bortolo
Viale Ferdinando Rodolfi, 37
36100 Vicenza, Italy
Coordinates: 45°33'23"N 11°32'44"E
Patient Liaison Desk (Translators)
+39 0444-75-3300 (Phone)

Emergency Information
There is NO Emergency Room at the U.S. Army Health Center Vicenza
For emergencies, go to the nearest hospital or call 118 for an ambulance.

  • 115- Host Nation Fire Department
  • 118- Host Nation Ambulance
  • 112- Carabinieri
  • 113- Host Nation Police(Polizia)
  • 0444-71-5300- Military Police Desk

Resources
TRICARE Overseas
TOL Patient Portal
Secure Messaging
Nurse Advice Line
Medical Billing
Interactive Customer Evaluation (ICE)



Gold Seal of Approval from The Joint Commission

This healthcare treatment facility has earned the Gold Seal of Approval from The Joint Commission, a nationally recognized healthcare accreditation organization. Click the Gold Seal to see The Joint Commission's Quality Report for Landstuhl Regional Medical Center and its outlying health clinics in Germany, Belgium and Italy.

In an effort to be as transparent as possible, This Army Health Clinic, in coordination with the Military Health System, is voluntarily making several quality and safety measures public. For U.S. civilian healthcare systems, participation is voluntary. Therefore you might not be able to find the same measures published by some state-side facilities.

To further transparency and patient engagement, the Military Health System provides prescribed aggregate statistical information concerning patient safety, quality of care, patient satisfaction, and health outcomes for health care provided under the TRICARE program at military treatment facilities.

To submit a new patient safety event or concern:

Contact The Joint Commission TJC web site: https://www.jointcommission.org/.

 

 

Transparency in Medicine
Learn more about the
program by clicking on one
of the following links:
Interactive Customer Evaluation link click here for more information from tricare on the corona virus Army Medicine icon International SOS link