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Gateway and Patient Transfer Center

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Please scroll down for information about inpatient transfers from host nation medical facilities to Landstuhl Regional Medical Center

For information about a DEPLOYED service member receiving care at Landstuhl Regional Medical Center
The military chain of command should initially contact the unit's Medical Officer (MEDO) first as they will typically work directly with the Patient Liaison Noncommissioned Officer (LNO) at LRMC. If additional assistance is needed, please contact the Deployed Warrior Medical Management Center (DWMMC).
Deployed Warrior Medical Management Center (DWMMC)
DSN: 314-590-5890
Commercial outside Germany: 011-49-6371-9464-5890
Commercial inside Germany: 06371-9464-5890
Email usarmy.landstuhl.medcom-rhc-e.mbx.patient-gateway@mail.mil.

For information about all other patients receiving care at Landstuhl Regional Medical Center
(
civilians, retirees, contractors, family members, coalition forces and non-deployed military)
Contact Patient Administration Division's Admissions & Dispositions section, which is open 24 hours a day, seven days a week. Admissions & Dispositions will help connect you to the appropriate point of contact.
Admissions & Dispositions
DSN: 314-590-5202/5899
Commercial outside Germany: 011-49-6371-9464-5202 or 5899
Commercial inside Germany: 06371-9464-5202 or 5899
Email usarmy.landstuhl.medcom-ermc.list.lrmc-patient-movement@mail.mil

Patient Status Updates

Patient safety and privacy are top priorities so we strictly follow HIPAA and Privacy Act laws regarding the release of patient information. Following a request for patient status that includes the patient's full name, we can confirm if the patient is here, provide a one-word patient status and their location within the hospital. Patients also have the right to ask that their information not be shared. We use the following standard language acceptable under HIPAA laws and American Hospital Association guidelines to describe patient conditions:
Undetermined - Patient is awaiting physician and/or assessment.
Good - Vital signs are stable and within normal limits. Patient is conscious and comfortable. Indicators are excellent.
Fair - Vital signs are stable and within normal limits. Patient is conscious, but may be uncomfortable. Indicators are favorable.
Serious - Vital signs may be unstable and not within normal limits. Patient is acutely ill. Indicators are questionable.
Critical - Vital signs are unstable and not within normal limits. Patient may be unconscious. Indicators are unfavorable.
Treated and Released – This could mean the patient was sent home or to another facility.
Confirming patient deaths – We will report or confirm a patient's death only after signed consent from next of kin.

Inpatient Transfer Center

Whether you are in Athens, Greece, in Paris, France or right here in Pirmasens, Germany the LRMC Patient Transfer Center can assist with INPATIENT transfers to LRMC from host nation facilities.

The Inpatient Transfer Center assists with the following:
- Determines whether LRMC has capabilities and capacity to accept the patient
- Facilitates inpatient transfers to LRMC
- Facilitates communication between LRMC providers and Host Nation medical facilities

Your primary POC is a bilingual Host Nation Patient Liaison who:
- Gathers clinical info, medical records, etc.
- Coordinates air/ground evacuation and tracks timeline
- Is responsible for communicating to all interested LRMC personnel
- Shares information about Translation Services by phone through TRICARE and International SOS

Inpatient Transfer Center
DSN 590-5075/4590
Commercial outside Germany: 011-49-6371-9464-5075 or 4590
Commercial inside Germany 06371-9464-5075 or 4590
Email usarmy.landstuhl.medcom-rhc-e.mbx.patient-gateway@mail.mil

AFTER HOURS, call Admissions & Dispositions
DSN: 314-590-5202/5899
Commercial Outside of Germany: 011-49-6371-9464-5202 or 5899
Commercial Inside of Germany: 06371-9464-5202 or 5899