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Information on the Coronavirus
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COVID-19 Information

The Grafenwoehr Health Clinic is located on Tower Barracks and provides quality ambulatory care for more than 15,000 Soldiers and their families, while coordinating and facilitating inpatient and specialty care with nearby German host nation medical facilities and DoD partners. Grafenwoehr is home to the Seventh Army Training Command (7ATC), the largest training command outside the continental United States. The Grafenwoehr and Hohenfels training areas provide realistic, relevant training to U.S. Army, Joint Service, NATO and allied units.

Book an Online Appointment

Appointment Line:
DSN: 590-3000
CIV: 06371-9464-3000
Training every 3rd Thursday of each month and at this time, appointments will be limited

After hours Phone: To access the 24/7 Nurse Advice Line (NAL) from a German contracted cell phone in Europe you must first call the clinic appointment line and Press 2 in the main menu to be connected to the NAL toll free. Direct dialing from a German contracted cell phone (0800-071-3516) to the toll free NAL number is now available in Europe via LANDLINE ONLY.

Clinic Hours:
Monday - Friday:
7:30 a.m. - 4:30 p.m. (routine appointments only). Closed Federal holidays
Clinic Prefix DSN: 590-
Clinic Prefix CIV: 06371-9464-

TRICARE Service Office (Bldg. 476)

The TRICARE Service Center (TSC) has suspended face-to-face customer service until further notice to implement social distancing measures to protect both staff and beneficiaries due to COVID-19.

All services are available telephonically or "virtually" during TSC operating hours by calling the listed appointment line phone number (CIV: 06371-9464-3000) or (DSN: 314-590-3000) and following the voice prompts OR calling International-SOS 24/7 at +44-20-8762-8384 (overseas) or 1-877-678-1207 (stateside).

We apologize in advance for any inconvenience this may cause but we remain committed to meeting beneficiary needs during this COVID-19 situation.   

Customer Service Hours:
8 a.m. to 11:30 a.m. and 1 p.m. to 3:30 p.m. Mon - Fri
Closed on Federal and the 3rd Thursday of each month
for clinic-wide staff training from Noon to 4:30 p.m.

Emergency Number DSN: 114 on post
Emergency Number CIV: 112 off post
Emergency Other:Please note that the clinic does not provide emergency care. For medical emergencies, go to the hospital nearest you or dial 114 on post, 112 off post, or call the post MP station at 09641-83-8319. If you go to a German clinic or hospital without a referral, you must contact the clinic's TRICARE Service Center (590-3000 or 06371-9464-3000) the next working day to ensure that TRICARE will cover the cost of your care.

Host Nation Facilities

Klinikum Weiden
92637 Weiden 0961-3030

Krankenhaus Kemnath
95478 Kemnath

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Gold Seal of Approval from The Joint Commission

This healthcare treatment facility has earned the Gold Seal of Approval from The Joint Commission, a nationally recognized healthcare accreditation organization. Click the Gold Seal to see The Joint Commission's Quality Report for U.S. Army Medical Department Activity-Bavaria clinics throughout Germany.

In an effort to be as transparent as possible, This Army Health Clinic (U.S. Army Medical Department Activity-Bavaria), in coordination with the Military Health System, is voluntarily making several quality and safety measures public. For U.S. civilian healthcare systems, participation is voluntary. Therefore you might not be able to find the same measures published by some state-side facilities.

Transparency in Medicine
Learn more about the
program by clicking on one
of the following links:
Interactive Customer Evaluation link click here for more information from tricare on the corona virus Army Medicine icon International SOS link