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Advice Line

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Click here for COVID-19 screening capabilities and impact to clinic hours and services

The U.S. Army Health Clinic Grafenwöhr is located on Tower Barracks and provides quality ambulatory care for more than 15,000 Soldiers and their families, while coordinating and facilitating inpatient and specialty care with nearby German host nation medical facilities and DoD partners. Grafenwöhr is home to the Seventh Army Training Command (7ATC), the largest training command outside the continental United States. The Grafenwöhr and Hohenfels training areas provide realistic, relevant training to U.S. Army, Joint Service, NATO and allied units.

Online Appointments
https://www.tricareonline.com/

Key Clinic Phone Numbers
Appointment Line Phone Number: DSN: 590-3000
Front Desk Phone Civilian: CIV: 06371-9464-3000
Training for clinic staff takes place every 3rd Thursday in the afternoon of each month and at this time, appointments will be limited

After hours Phone
To access the 24/7 Nurse Advice Line (NAL) from a German contracted cell phone in Europe you must first call the clinic appointment line and Press 2 in the main menu to be connected to the NAL toll free. Direct dialing from a German contracted cell phone (0800-071-3516) to the toll free NAL number is now available in Europe via LANDLINE ONLY.

Mailing Address
U.S. Army Health Clinic Grafenwöhr
Unit 28130
APO, AE 09114

GPS Address
Bldg 475, 92655 Grafenwöhr, Germany

Operating/Clinic/Sick Call Hours
Monday - Friday 7:30 a.m. - 4:30 p.m. (routine appointments only).

Closed weekends and federal holidays.

Host Nation Care Information
Klinikum Weiden
92637 Weiden 0961-3030
Krankenhaus Kemnath
Werner-von-Siemens-Str.7
95478 Kemnath
09642-7060

Emergency Information
There is NO Emergency Room at the U.S. Army Health Clinic Grafenwöhr. For emergencies, go to the nearest hospital or call 112 for an ambulance.

Resources
TRICARE Overseas
TOL Patient Portal
Secure Messaging
Nurse Advice Line
Medical Billing
Interactive Customer Evaluation (ICE)

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Gold Seal of Approval from The Joint Commission

This healthcare treatment facility has earned the Gold Seal of Approval from The Joint Commission, a nationally recognized healthcare accreditation organization. Click the Gold Seal to see The Joint Commission's Quality Report for U.S. Army Medical Department Activity-Bavaria clinics throughout Germany.

In an effort to be as transparent as possible, This Army Health Clinic (U.S. Army Medical Department Activity-Bavaria), in coordination with the Military Health System, is voluntarily making several quality and safety measures public. For U.S. civilian healthcare systems, participation is voluntary. Therefore you might not be able to find the same measures published by some state-side facilities.

Transparency in Medicine
Learn more about the
program by clicking on one
of the following links:
Interactive Customer Evaluation link click here for more information from tricare on the corona virus Army Medicine icon International SOS link