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COVID-19 Screening and Clinic Services

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Regional Health Command Europe COVID-19 Information 

The information below provides details on parking, COVID-19 screening and the status of specific clinical services available starting June 8, 2020.

The health clinic is resuming medical services as part of its phased approach, to gradually and deliberately reopen clinic services to accommodate readiness and deferred care needs, ultimately resuming routine care services as we transition to a "new normal". Each phase represents a gradual reopening of clinical services in a cautious and deliberate pace in order to mitigate further spread of the virus while keeping the safety of our Soldiers, families, and staff in mind.

Please read the following memorandums:

Health Protection Measures on the Grafenwoehr Health Campus

Commander's Message to the Grafenwoehr Military Community Members

Entry Points and Designated Parking for Patients

Gate 1 is closed to vehicle traffic, all others are still operating normal hours. The secondary screening tent is located at gate 6. Parking for the clinic (to include the acute respiratory clinic) is located in front of the building.

Entry Points and Designated Parking for Staff

Staff parking is located behind the clinic.

Initial Screening

Patients will be screened upon entering the building and may be asked to visit the acute respiratory clinic (in the same building) for specific COVID screening rather than proceeding to their appointment.

COVID-19 Screening Location

Patients will be screened upon entering the installation as well as entering the clinic.

Clinic/Department Information

Phase # 1 Restoration of Clinic Services Update. (Applicable as of June 8, 2020)

Primary Care:
Acute care for all enrolled beneficiary types; Well women’s health screenings: cervical, breast cancer; Contraceptive counseling; Well child exams; EFMP screenings and updates; Adult and child immunizations; Limited routine care for chronic conditions: asthma, pain, hypertension, diabetes; Occupational Health evaluations for pre-employment; All military readiness assessments and physicals. Our integrated Behavioral Health Consultant can directly address concerns for: sleep issues/disturbances, stress/anger/weight management, anxiety, depression, and smoking cessation as an alternative to seeing your PCM.

Changes to hours of operation: None

Tele-audiology services (newborn screenings, toddler exams for concern of hearing loss, hearing aid services for AD, follow-up care for AD as needed) provided during normal hours. Annual hearing readiness exams.

Behavioral Health:
Continuation of virtual/telehealth services. No group therapy, no face to face appointments except for acute crisis walk-ins, child psychiatry and SUDCC intakes - however, do call or walk into the clinic if you need to be seen urgently.

Education and Developmental Intervention Services:
All routine appointments will be converted to virtual/telehealth/telecon; no more home visits.

All acute & chronic concerns will be screened through the Telederm clinic as a web visit via TOL secure messaging.

Remains open in support of primary care operations and annual readiness requirements.

Continuation of routine nutrition services conducted virtually/telehealth. Limited face to face services for ABCP program participants and bariatric support group as needed.

Acute care for all enrolled beneficiary types. Military readiness eye exams, physicals and other routine services for AD only.

Physical Therapy:
AD Only. Post-surgical patients; Acute musculoskeletal injuries; Soldiers within 90-days of deployment/PCS/field rotation/schools with conditions impacting readiness; Limited chronic condition follow-ups for established patients only.

Remains open in support of primary care operations and medication refills

Substance Use Disorder Clinical Care:
Intakes conducted face-to-face. Follow-on care and group therapy will primarily be done virtually/telehealth.

Remains open in support of primary care operations.

Grafenwoehr Resumption of Services Flyer (Click to view PDF file)

Grafenwoehr Resumption of services flyer side 1