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COVID-19 Risk Reduction and Response

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Regional Health Command Europe COVID-19 Information 

The information below provides details on parking, screening and status of specific clinics and departments during the COVID-19 outbreak.

COVID Advice Line

If you have questions about the coronavirus, please call our COVID-19 Advice Line at DSN 314-590-8000 or CIV 06371-9464-8000. The line is staffed by LRMC personnel Monday-Friday, 7:30 a.m.-4:30 p.m to answer your questions. If you call after hours, you can stay on the line to be transferred to the TRICARE Nurse Advice Line.

You can also send an email to usarmy.lrmc.covidquestions@mail.mil. Our staff are standing by to answer your questions about the coronavirus, test results and more.

COVID Virtual Clinic

The Baumholder Health Clinic will offer a COVID Virtual Clinic 7 days a week .Open Monday - Friday, 8 a.m. - 4:30 p.m., and weekends from 8 a.m. - 12 p.m.

Patients can access the COVID Virtual Clinic by calling (+49) 162-271-1209 or via the TRICAREOnline.com Patient Portal. For secure messaging instructions, click here.

This resource is available to those that have been in contact with a confirmed COVID case or those that are displaying symptoms.

When calling, a staff member will answer, collect some basic information and will have a nurse or provider call you as soon as they are able. If you call and receive a busy signal, please wait a moment and try again.

Please have patience with our staff as we work to help as many people as possible. Thank you for your cooperation

Clinic/Department Information

Immunizations
Immunizations will be scheduled by appointment to allow for pre-screening

Hearing Conservation clinic
Thursday from 8 a.m. to noon only for individuals who are RED in MEDPROS or need it for a physical packet.

The Hearing Conservation Clinic provides hearing screenings but does not offer any Ear, Nose and Throat specialty services.
For information on those services, please visit the ENT page on the Landstuhl Regional Medical Center's website.

Well Child
  • Five years old and under: Schedule as normal visit
  • Five years old and over: At this time we are trying to avoid our wellness patient’s exposure to a contagious illness. Please call back in four weeks to check availability.

-If the caregiver persists that child must be seen then schedule a house call appointment. 

Well Woman
Defer scheduling date TBD

Physical Therapy

  • Will continue to see patients within their area of operations
  • Post-Op patients will continue to be seen by Therapist

Behavioral Health

  • Non-emergency appointments will be conducted virtually (video conference, telephone consult) or canceled if not required.
  • Emergency patients will be seen face to face and the clinic remains open to receive acute walk-ins.

Optometry
Will be seeing acute patients by appointment only. Can be available for readiness mission support if coordinated within a timely manner.