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COVID-19 Risk Reduction and Response

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Regional Health Command Europe COVID-19 Information 

Please review very important information regarding operations during the COVID-19 outbreak. You can get information on specific clinics and departments below.

Entry Points and Designated Parking for Patients

Entry points for patients is the front door.

Designated parking lot for patients is in front of the clinic

Entry Points and Designated Parking for Staff

Designated parking lot for staff and entry point is the front door.

Initial Screening

Patients will be screened upon entering the building and may be asked to visit the COVID tent for specific COVID screening rather than proceeding to their appointment. 

COVID-19 Screening Tent

The COVID tent (GREEN BULDING) is located outside and to the side of the clinic.  COVID related questions can be referred to our COVID hotline at 314-566-5336/+3265325336 during duty hour and +32476760327 for after hours.

Clinic/Department Information

Appointment DSN: Primary Care 423-5886 (7:30 a.m. - 4:30 p.m.) / Appointment CIV: 065-44-5886 (7:30 a.m. - 4:30 p.m.)

After hours Phone: Liaison at Ambroise Pare (teleworking) 065-41-4008

International SOS for emergency referrals: +44 2087628008 *(For urgent care (outside ER visit) of F/U after ER visit you must have authorization)*

For assistance or guidance with COVID-19 during normal duty hours please contact: Preventative Medicine at 314-566-5336 or the after-hours contact COVID-19 hotline for SHAPE at +32 476 76 03 27.

For assistance or questions with any physical to include Periodic Health Assessments (PHAs) please contact Physical Exams at 314-566-5327 on Mon, Tue, Wed, and Fri. Physical Exams continues to be closed on Thursdays.

For assistance or questions with immunizations please call the Immunizations Clinic prior to your visit at 314-566-5329.

Behavioral Health
Virtual appointments

Education and Developmental Intervention Services
All routine appointments to be converted to virtual/ telehealth/TELECON; no more home visits

Remains open in support of acute care appointments and medication refills ONLY

Physical Therapy
Post-surgical only

Acute care ONLY

Remains open in support of acute care appointments and medication refills ONLY

Primary Care
Acute care ONLY; routine appointments such as CYS physicals, well woman exams, etc. are cancelled

Substance Use Disorder Clinical Care
Will be open for acute needs ONLY.

Remains open in support of acute care appointments and medication refills ONLY)

The Primary Care Clinic will continue to see:

  • Well Baby Checks (WBC) for anyone under two years old
  • Provider requested follow ups (patient will present with SHAPE HCF CHECK OUT SHEET marked appropriately when seen)
  • EFMP for upcoming PCS/move
  • Acute symptoms