The MHS Nurse Advice is a standardized benefit, which makes health care advice available to you 24 hours a day, 7 days a week. By calling this toll-free service, you can either speak with a Nurse or listen to more than 400 recorded messages about a variety of health topics stored in the Audio Health Library. While the MHS Nurse Advice line in not an emergency service or a pre-authorization for care, it is a convenient way to get answers to a variety of health care questions.
The MHS Nurse Advice is a part of your TRICARE benefit, and it is available to anyone who is eligible for medical care in our facilities. Call the MHS Nurse Advice when you need to make decisions about surgery, tests, medical treatments, or managing a chronic illness. You can also talk with a nurse about preventing illnesses and improving your family's health. You have the option to remain anonymous if you are simply seeking advice. However, if you would like the nurse to fax the resulting information to your local medical facility in order to initiate follow-up care, you will need to supply the nurse with personal information.
The toll-free number to the MHS Nurse Advice within Germany is 0800-8251600. You can also reach the MHS Nurse Advice at the following toll-free numbers (depending on the country from which you are calling):
*** To access the Nurse Advice Line (NAL) from a cell phone in Europe you must first call your clinic appointment line and choose the option for the Nurse Advice Line.***