U.S. Army Medical Department, Regional Health Command Europe, Uniform Business Office
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Regional Health Command Europe (RHCE) Uniform Business Office (UBO)

Regional Health Command Europe (RHCE) Uniform Business Office (UBO) is a consolidated Medical Billing Office. We bill patients and insurance companies for medical and dental services provided in any of our Army Military Treatment Facilities (MTF) throughout Europe.

* Important Information *

Due to a heavy billing backlog, the Regional Health Command Europe Uniform Business Office will be closed April 9-23 to allow the team to process bills and respond to waiting messages. During this time, phone calls and emails will likely not be answered. RHCE and the UBO appreciates your patience and cooperation as we work through this. We recognize that this closure may be an inconvenience, however it is necessary so that moving forward, we can serve our customers in a more timely fashion. As a reminder, NO ACCOUNTS WILL BE SENT TO COLLECTIONS until these issues are resolved. In the meantime, if you have billing or insurance questions, please contact your insurance company.

Are you wondering why you havenít been billed for services?

We continue to have a significant volume of returned mail. Most returned mail comes back without a forwarding address. In these cases, the only way for the accounts to be closed is if they are transferred for payroll deduction or administrative offset.

 

Notice to Customers Making Payment by Check

When you provide a check as payment, you authorize us either to use information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check transaction.

Please remember to check with your insurance, or refer to the EOB they have sent you before making a payment to ensure that you are paying the correct amount.

Privacy Act – A Privacy Act Statement required by 5 U.S.C. § 552a(e)(3) stating our authority for soliciting and collecting the information from your check, and explaining the purposes and routine uses which will be made of your check information, is available from our internet site at (http://www.fms.treas.gov/otcnet/index.html), or call toll free at (1-866-945-7920) to obtain a copy by mail. Furnishing the check information is voluntary, but a decision not to do so may require you to make payment by some other method.