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This healthcare treatment facility has earned the Gold Seal of Approval from The Joint Commission, a nationally recognized healthcare accreditation organization. Click the Gold Seal to see The Joint Commission's Quality Report for Landstuhl Regional Medical Center and its outlying health clinics in Germany, Belgium and Italy.

The Joint Commission

Patients may contact The Joint Commission Customer Support office at (630) 792-5800 or through their website.


Patient Liaison Services


Location:
Bldg. 2211 on Patch Barracks behind the clinic

DSN Phone:
590-1606

CIV Phone:
06371-1606

Hours:
Mondays –Thursdays:
8 a.m. - 4 p.m.

Fridays:
8 a.m. - Noon

Closed Weekends, German and Federal Holidays


NOTE: Please see the "Patient Liaison Fact Sheet" file at the bottom of this page for more information.

Patient liaisons are available to help patients in emergency and inpatient situations.

They can assist with verbal translations and will visit patients each day they’re in the hospital. Patient liaisons are on-call 24 hours a day, seven days a week.

In emergency situations, it’s especially important to call so they can report to the clinic and potentially the chain of command that you’re being treated in a Host Nation hospital.

HNPLs during duty hours: DSN 430-7523/4381, CIV 0711-680-7523/4381.

During and after duty hours: Call the MP Office at CIV 0711-680-5261/5262. Same applies if an incident should occur on the installation.

Remember: A medical emergency is anything that threatens life, limb or eyesight. If you have a
medical emergency go immediately to your nearest emergency room or call an ambulance. Dial 112 for
ambulance services.

Patient Liaison Fact Sheet

NOTICE OF
PRIVACY PRACTICES
Notice of Privacy Practices
SERVICES
Access to Care
Allergy Clinic
Area Host Nation Hospitals
Army Wellness Center
Aviation Medicine
Behavioral Health
Beneficiary Counseling and Assistance Coordinators
Birth Certificate Requests
Educational and Developmental Intervention Services
Emergency Care
Exceptional Family Member Program
Immunization Clinic
ISOS
Kelley Health Clinic Annex
Medical Phrase Book
Medical Readiness
Nurse Advice Line
Obstetrics and Gynecology
Optometry
Pathology and Lab Services
Patient Administration and Records
Patient Centered Medical Home
Patient Liaison Services
Pharmacy
Physical Therapy / Sports Medicine
Preferred Provider Network
Primary Care Clinic
Public/Preventive Health/Community Health Nurse
Radiology
Social Work Services
Substance Use Disorder Clinical Care (SUDCC)
Tricare Enrollment
Tricare Passport
Tricare Service
Woman Infant Children
Wounded Soldier and Family Hotline