Army Medicine Europe
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This healthcare treatment facility has earned the Gold Seal of Approval from The Joint Commission, a nationally recognized healthcare accreditation organization. Click the Gold Seal to see The Joint Commission's Quality Report for Landstuhl Regional Medical Center and its outlying health clinics in Germany, Belgium and Italy.

The Joint Commission

Patient Liaison Services


Location:
BLDG 51

DSN Phone:
590-3354

CIV Phone:
06371-9464-3354

Hours:
Monday – Friday: 7:30 a.m. – 4:30 p.m. Closed Federal holidays and the third Thursday of each month from 7:30 a.m. to 1:00 p.m. for staff training and procedural review.

Host Nation Patient Liaisons are available to assist U.S. beneficiaries hospitalized in Host Nation medical facilities or without patient visits to a Host Nation specialty provider, upon request.

Patient liaisons can be contacted at DSN 590-3352/3342 or civilian 06371-9464-3352/3342. After hours, the liaisons can be reached by contacting the IOC at DSN 466-2819 or civilian 09472-83-2819.

Host Nation Patient Liaisons can:

- Help plan your transfer from a military treatment facility to a Host Nation medical facility or from a Host Nation facility to a military medical facility by civilian ambulance or by your privately owned vehicle.

- Ease language barriers between the patient and Host Nation Providers and provide the patient with a copy of the U.S. Army Europe Medical Phrase Book.

- Talk to your Host Nation physician to get up-to-date information on your medical condition and treatment plan.

- Answer questions about treatment, environment of care, and follow-up care to the best of their knowledge, or when doctors are unavailable.

- Assess and interpret patient concerns to determine specific assistance needs.

- Conduct follow-up visits to assess treatment progress and/or plans for the patient’s transfer to other hospitals or Military Treatment Facilities.

- Assist with the discharge of a patient from a Host Nation hospital.


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