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This healthcare treatment facility has earned the Gold Seal of Approval from The Joint Commission, a nationally recognized healthcare accreditation organization. Click the Gold Seal to see The Joint Commission's Quality Report for Landstuhl Regional Medical Center and its outlying health clinics in Germany, Belgium and Italy.

The Joint Commission

US Army Health Center - Vicenza is Joint Commission Accredited "In an effort to be as transparent as possible, U.S. Army Health Center Vicenza (Landstuhl Regional Medical Center), in coordination with the Military Health System, is voluntarily making several quality and safety measures public. For U.S. civilian healthcare systems, participation is voluntary. Therefore you might not be able to find the same measures published by some state-side facilities."

Pharmacy


DSN Phone:
06371-865601

Hours:
Monday – Friday: 7:30 a.m. – 4:30 p.m.
Closed weekends and Federal Holidays.
The clinic is closed from Noon to 4:30 p.m. on every third Thursday of the month for staff training.


Tricare Online Refills: https://www.tricareonline.com

The Prescription Refill Line and Tricare Online Patient Portal are the fastest and easiest ways to refill your prescription. Use the automated system and the prescription number on the prescription label. Please allow one business day for all refills to be processed.

The Pharmacy can fill new prescriptions written by a United States licensed Primary Care Provider and may fill prescriptions from Host Nation providers that are in the TRICARE Overseas' Preferred Provider Network and are written according to U.S. laws and Army regulations.

Who can pick up medications?

To pick up medications for someone other than yourself, you must have the patient’s DOD ID card. A front and back paper copy or cell phone picture is also acceptable.

How to fill a German Prescription: http://ermc.amedd.army.mil/bavaria/GermanPrescriptionInstructions.pdf

Emergency Contraception

Your pharmacy team supports the provision of Emergency Contraception (EC) for patients who have an urgent need for this type of medication. We offer Plan B (One-Step); it is a 1-tablet dose of hormone which is most successful in preventing pregnancy if taken within 72 hours of having unprotected sex. EC is available to all female beneficiaries of childbearing age in the Tricare Network as an over-the-counter medication, unless there are health concerns associated with providing this medication to you.

Relay Health

Please contact your clinic representative to inquire about the RelayHealth program. This program allows easier communication between patients and their providers. When a patient registers for a Relay Health online account, you will have the capability to email your doctor or nurse and ask questions. The provider will then have the capability to reply to your secure email with relevant information. To sign up, you may request a registration form from your primary care team. The coordinator will then establish an online account for you which will give you email access to your health care team. One benefit of this service is that you may contact your provider directly to request a refill on an expired medication. If appropriate, your provider may re-order your medication. This process is subject to local clinic policies.

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