U.S. Army Medical Department, Office of the Surgeon General
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This healthcare treatment facility has earned the Gold Seal of Approval from The Joint Commission, a nationally recognized healthcare accreditation organization. Click the Gold Seal to see The Joint Commission's Quality Report for Landstuhl Regional Medical Center and its outlying health clinics in Germany, Belgium and Italy.


The Joint Commission

In an effort to be as transparent as possible, This Army Health Clinic (U.S. Army Medical Department Activity-Bavaria), in coordination with the Military Health System, is voluntarily making several quality and safety measures public. For U.S. civilian healthcare systems, participation is voluntary. Therefore you might not be able to find the same measures published by some state-side facilities.

Secure Messaging



You can now communicate with our office online using the secure messaging service. Contact your health clinic for information on how to register for this service. The staff will ask for your e-mail address and we will send you an e-mail invitation to register. The registration process is quick and easy. It should just take a few minutes. There is no fee to register for this service. To ensure security, we must accept your application before you can use the service. Please allow 24 hours following registration for our office to process your registration.

Facts about secure messaging:

Is the Online Communication Service Difficult to Use?

We think you’ll find the messaging service neatly organized and easy to use.

What Healthcare Services Can I Access Online?

Available services are listed below. Once you select the type of message you’d like to send, you simply compose the message and send it to us.

Consult Your Doctor

Use a webVisit to consult us about non-urgent health conditions or symptoms. In a webVisit, you’re presented with a series of questions about your symptoms and other important health information. Your answers help us determine the best course of treatment for you.

Request An Appointment

Request an appointment online and avoid waiting on hold or playing phone tag with our office.

Request Medication Refills

Request a prescription renewal when you need additional refills for a prescribed medication. Once we approve your request, we can electronically route it to your pharmacy for filling.

Request a Lab/Test Result

Ask us to forward information about recent lab results or diagnostic tests to you electronically.

Send a Note To Your Doctor’s Office

Use this feature to ask routine administrative questions, like inquiring about a bill.


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