U.S. Army Medical Department, Office of the Surgeon General
Skip Navigation, go to content

ACCESS TO CARE External Link, Opens in New Window
(TRICARE link)

ACCESS TO CARE
(Standards)

GRAFENWOEHR HOME

MEDDAC BAVARIA

COMMAND TEAM

RHCE HOSPITALS AND CLINICS

RHCE UNIFORM BUSINESS OFFICE

EXCEPTIONAL FAMILY MEMBER PROGRAM External Link, Opens in New Window

GET FIT! External Link, Opens in New Window

HAVE A CONCERN?

Click Here for ICE

INTEGRATED DISABILITY EVALUATION SYSTEM External Link, Opens in New Window

OCONUS TRICARE Language Services

RECENT NEWS
  - News releases
  - Fact Sheets

SEXUAL HARASSMENT / ASSAULT RESPONSE AND PREVENTION External Link, Opens in New Window

WARRIOR TRANSITION OFFICE

Facebook Link



This healthcare treatment facility has earned the Gold Seal of Approval from The Joint Commission, a nationally recognized healthcare accreditation organization. Click the Gold Seal to see The Joint Commission's Quality Report for Landstuhl Regional Medical Center and its outlying health clinics in Germany, Belgium and Italy.

The Joint Commission

US Army Health Center - Vicenza is Joint Commission Accredited "In an effort to be as transparent as possible, U.S. Army Health Center Vicenza (Landstuhl Regional Medical Center), in coordination with the Military Health System, is voluntarily making several quality and safety measures public. For U.S. civilian healthcare systems, participation is voluntary. Therefore you might not be able to find the same measures published by some state-side facilities."

Pharmacy Refills


DSN Phone:
486-5601

CIV Phone:
06371-865601

Hours:
Monday – Friday: 7:30 a.m. – 4:30 p.m. Closed Federal holidays and Training holidays unless otherwise specified. Closed the third Thursday of each month from 7:30 a.m. to 1:00 p.m. for staff training and procedural review.

Call-in Medication Refill Service

You can call in your prescription refills 24 hours a day, 7 days a week. This allows us to prepare your prescriptions in advance; saving you time and helping us improve service for everyone! If you are picking up your refills at the Livorno Pharmacy you are considered "Landstuhl Footprint Pharmacies".

When you call, have the following ready and follow the voice prompts when connected to the system:

your Social Security Number
your prescription Numbers RXLV******

Step 1: Toll free: 00800-7446-2500, DSN: 486-5601, or International: 49-(0)6371-86-5601

Step 2: Select your Footprint:

1 Landstuhl Footprint Pharmacies
2 Air Force Pharmacies
5 Bavaria Footprint Pharmacies
* Repeat this menu

Step 3: Select your Pharmacy:
For the Bavaria Footprint Pharmacies select:

3 Katterbach Pharmacy
4 Illesheim Pharmacy
5 Vilseck Pharmacy
7 Grafenwoehr Pharmacy
8 Hohenfels Pharmacy
* Repeat this menu

Step 4: Pick an Option for the Pharmacy Selected:

1 Refill or Inquire on a Prescription
2 Hours of Operation
3 Instructions on using the system
4 Talk with a Pharmacy Representative
Press the * star Key to repeat any of these options or the # key to go back to the previous menu
When refilling a prescription or listening to drug information, you will also need to do the following:

Step 5: Enter the LAST 4 DIGITS of your SSN (followed by the # pound key)

Step 6: Enter the NUMERIC portion of your RX number only (followed by the # pound key)

Prescriptions may be picked up after 0900 the day after it was called in.


NOTICE OF
PRIVACY PRACTICES
Notice of Privacy Practices
SERVICES
Ambulance
Audiology Clinic
Bavarian Health District Hotline
Behavioral Health
Chiropractic
Dermatology
Educational and Developmental Intervention Services
Exceptional Family Member Program
Hearing Readiness Center
Immunizations
Internal Behavioral Health Consultation Service
Medical Readiness
Military Police
Nutrition Services
Optometry
Patient Advocacy
Patient Centered Medical Home
Patient Liaison Services
Pharmacy
Pharmacy Refills
Physical Therapy
Poison Control
Preventitive Medicine /Community Health Nurse
Secure Messaging
Traumatic Brain Injury
Tricare Enrollment
Tricare Nurse Advice Line
Tricare Service
Voting Assistance