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This healthcare treatment facility has earned the Gold Seal of Approval from The Joint Commission, a nationally recognized healthcare accreditation organization. Click the Gold Seal to see The Joint Commission's Quality Report for Landstuhl Regional Medical Center and its outlying health clinics in Germany, Belgium and Italy.

The Joint Commission

US Army Health Center - Vicenza is Joint Commission Accredited "In an effort to be as transparent as possible, U.S. Army Health Center Vicenza (Landstuhl Regional Medical Center), in coordination with the Military Health System, is voluntarily making several quality and safety measures public. For U.S. civilian healthcare systems, participation is voluntary. Therefore you might not be able to find the same measures published by some state-side facilities."

Tricare Nurse Advice Line


DSN Phone:
99-0800-825-1600

CIV Phone:
00800-4759-2330

To access the 24/7 Nurse Advice Line (NAL) from a German contracted cell phone in Europe you must first call the clinic appointment line and Press 2 in the main menu to be connected to the NAL toll free. Direct dialing from a German contracted cell phone (0800-825-1600) to the toll free NAL number is now available in Europe via LANDLINE ONLY.

IMPORTANT - The Nurse Advice Line is NOT intended for emergencies in which life, limb or eyesight are in danger. In emergencies call 112 from any phone - landline or cell - in Germany and request an English-speaking dispatcher.

The TRICARE Nurse Advice Line is a part of your TRICARE benefit and it is available to anyone who is eligible for medical care in our U.S. Army Medical Department Activity Bavaria facilities. Call the TRICARE Nurse Advice Line via landline when you need to make decisions about surgery, tests, medical treatments or managing a chronic illness. You can also talk with a nurse about preventing illnesses and improving your family health.


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