U.S. Army Medical Department, Office of the Surgeon General
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This healthcare treatment facility has earned the Gold Seal of Approval from The Joint Commission, a nationally recognized healthcare accreditation organization. Click the Gold Seal to see The Joint Commission's Quality Report for Landstuhl Regional Medical Center and its outlying health clinics in Germany, Belgium and Italy.


The Joint Commission

In an effort to be as transparent as possible, This Army Health Clinic (U.S. Army Medical Department Activity-Bavaria), in coordination with the Military Health System, is voluntarily making several quality and safety measures public. For U.S. civilian healthcare systems, participation is voluntary. Therefore you might not be able to find the same measures published by some state-side facilities.

Frequently Asked Questions:

Q. Who can help with questions about TRICARE benefits, enrollment and disenrollment?

A. The TRICARE Medical Service Coordinator is available in the clinic or at 475-7152.

Q. How do I get a referral for sub-specialty care?

A. If you and your doctor decide that you need care not available at the clinic, you will be given a referral to a host nation provider or to another Military Treatment Facility (MTF). Click here for a list of providers in our network.

Q. Who helps me set up my appointment with the German doctor?

A. The clinic's TRICARE Service Center (475-7152) will help you set up your appointment and assist you with insurance claims and billing issues.

Q. What do I do if I'm in the hospital and don't speak German?

A. Even though most German doctors and nurses speak at least some English, the clinic employs Patient Liaisons and a Nurse Case Manager (NCM) who will visit you in the hospital and help you communicate with your doctors in the hospital. The Patient Liaisons can also accompany you to an outpatient visit as available.

Q. How do I follow up after care in a German hospital or clinic?

A. If you are being discharged from the hospital, the NCM will coordinate a follow-up care plan for you. If you were seen as an out-patient, you will normally follow up in the Grafenwoehr clinic with the doctor who gave you the referral. Your German doctor may recommend that you follow-up with them. Remember that unless these follow-up visits have been authorized by TRICARE, you may be required to pay for any follow-up appointments.

Q. How do I get care if I'm pregnant?

A. Pregnancy care is generally provided by a German obstetrician on the economy. A referral is required and this referral covers all of your pregnancy related visits and your delivery. Profiles for pregnant Soldiers are provided by the clinic.

Q. What do I need to do to register my new baby?

A. Before your baby is born have valid passports and marriage license prepared. Get a copy of the certificate of live birth from the hospital and submit it to DEERS/ ID Card section, Building 244, Grafenwoehr as soon as possible after birth. The Patient Liaisons can assist with the birth registration process. For more on birth registration questions, requirements, click here.

Q. How do I follow up after I have my baby?

A. After your delivery, you and your baby will receive follow-up care in the health clinic. The first well-baby appointment is at two weeks of age. Bring any records from the hospital to the two week visit.If you have a son and want him circumcised you must notify the health clinic immediately after birth. Circumcisions should be done as soon after birth as possible and when the child is less than 28 days old.

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